What will it be like working at The Harbor?

We recruit passionate folks with diverse backgrounds of industry and lived expertise, and empower them to do what only they can do.

We think clear is kind, and kind is cool. We assume good intent  - delivering feedback with care, and accepting feedback with humility.

We are solutions-focused and value fluid intelligence. We offer high accountability and low control as team members work with urgency toward our community's best.

Culture

  • It isn't just words, it is modeled from the top down. We strive to make The Harbor the best place you've ever worked, and a huge part of that is balance. When you are on the clock, give us your best. And when you are off the clock, give your friends, family and self your best. It will be a rare emergency that you receive work communication outside of your regular working hours, and unless you are explicitly asked to respond, feel free to leave it in your inbox until the next work day.

  • Is there anything worse than being a Mac person in a PC work environment? Or visa versa? We know appropriate tools are critical to your success, and we work hard to keep everyone well-equipped. If there is something we don't currently have access to that would make your job easier or more efficient, please speak up and we will do our best to get it for you.

  • Your first 90 days is a mix of observing, learning, and doing with a little extra “ask first, act second” sprinkled in. We want you to dive in, meet people, see how our programs run, and jump into tasks where you can make a difference. Just don’t feel like you need to make changes on day one.

    Around the 90-day mark, we will send along a 90-day review. This is your chance to share what is working, what is surprising, and any ideas you have. Basically, it is a check-in to see how we are doing and how we can help you do your best work.

    Ask questions, try things out, and soak it all in. Your insights and perspective are exactly why we are excited to have you here.

  • We are not in the business of saying no or micro-managing. We value creativity, integrity, compassion and drive. Once you are given your lane, we encourage you to go hard, bring your best ideas - and bring some bad ones, too - who knows what we might iterate off those. Your supervisor and the Leadership Team will offer their presence, coaching, support and guardrails. But ultimately, we believe in you to support our vulnerable neighbors with excellence.

  • Adherence to The Harbor’s values and mission are non-negotiables, but no one works unsupported. We encourage all team members to hold themselves, and each other accountable for embodying The Harbor way. When feedback is necessary, we ask that it is offered with care, and accepted with humility. There isn't much we can't solve if we are sitting on the same side of the table.

  • At the beginning of each year, you and your supervisor will set clear and measurable goals for your role. We don't want anyone feeling in the dark, so in addition to input into your goals, you will have regularly scheduled 1:1 time with your supervisor and the Leadership Team to ideate and problem-solve. Goals are reviewed midway through the year, and of course, your performance will be reviewed at the end of the year. But feedback doesn't just go downhill, it goes in all directions. You will be asked to review your teammates and supervisor each year as well. And to honor your excellence, when a bonus pool is available, merit bonuses are paid mid-year. 

Perks + Benefits

  • Health Insurance (Includes Employer Contribution %)

  • Dental Insurance

  • Vision Insurance

  • Short/Long Term Disability

  • 401k Match up to 5%

  • Generous PTO Bank 

  • Free Employee Assistance Program

  • Parental Leave (12 weeks, foster, adoption, birth)

  • Merit Bonus

  • Holiday Bonus

  • Continuing Education Stipend

  • Paid Rest Weeks for Frontline Workers 

Upcoming Roles

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  • The Harbor will be searching for dreamers, builders, and sustainers to help us meet the maintenance needs of our shelter facility and property. These team members will focus on the tasks of general repair and maintenance of grounds, plumbing, electrical, carpentry, appliances, painting, drywall, and more.

  • The Harbor will be searching for the right people with a knack for seeing great potential in others and working as part of a team with the shared goal of motivating change. Advocates will understand the complexity of the intersection of poverty, homelessness, mental illness and substance use for our neighbors experiencing unsheltered homelessness.

    Advocate responsibilities will include:

    • Carrying out the mission, vision and values of The Harbor

    • Staying well-versed in community resources, developing a network of collaborative partners

    • Encourage guests in receiving services that will result in housing stability

    • Participate in a team culture of professional hospitality, confidentiality, teamwork and safety among guests, interns, volunteers, staff and partners

    • Assist guests in daily check ins and check outs

    • Monitor storage areas and organize monthly clean-outs

    • Manage inventory and proper storage of program supplies

  • The Harbor will be looking for someone who can imagine what is possible, build the strategies to get there, and sustain momentum throughout the year. As Development Manager, they will guide the planning and execution of our yearly fundraising efforts while strengthening the relationships that make this work possible. They will be responsible for donor operations, campaigns, major gifts, communications, and initiatives that inspire supporters, grow our donor base, and advance the mission through consistent and thoughtful engagement.

  • The Harbor will be searching for someone who finds joy in connecting people to meaningful work. Our Volunteer Coordinator will recruit, train, mobilize, and steward volunteers. This person will model hospitality, strengthen community, and ensure every volunteer feels valued and equipped to serve.